What support can we offer
to make your experience smoother?
Frequently Asked Questions:
Find answers for photographers, clients, wedding guests, and file recipients using Gampi photo delivery, client galleries, QR-code sharing, guest uploads, and download links.
Registration issues
How do I contact the site administration or support?
Feel free to contact us with any questions at support@gampi.co
Is registration required to upload photos?
Clients do not need to register to upload guest wedding photos when guest uploads are enabled. Photographers need an account to upload, publish, and manage their own albums.
Photography Inquiries
How do I find my photos?
To find your photo, enter the name or photo ID of the photographer on the home page and click Find.
OR
Select the country, city, and date of the photo. On the search page, find the photographer, and then find your photo.
Having trouble downloading photos?
If you have paid for a photo and cannot download it, please describe the problem at support@gampi.co, and we will promptly help you.
How do I download a photo without watermarks?
To download a photo without a watermark, pay the amount specified by the photographer or set your own price. After payment, go to your personal account to download the photo without a watermark.
Can't find your photo?
Reasons:
1) It has been 21 days since the photo was published (it was automatically deleted).
2) The photographer has not uploaded photos from the date you selected.
If photos have been uploaded but you can't find yours, contact the photographer via their social media or phone.
How do I delete my photo?
Note: Photos are automatically deleted after 21 days.
If your photo has been uploaded and you want to remove it early, contact the photographer via social media or the phone number listed on their page.
How long do you keep photos on your website?
Photos are stored for 21 days, after which they are automatically deleted. For early deletion, contact the photographer at the phone number listed on their page.
Photographer Inquiries
How do I contact Gampi support?
For Gampi support, email support@gampi.co. For a question about a specific photo, contact the photographer using the phone or social links on their page.
Concerns about a photographer—where to report?
To file any complaints, please reach out to us via email at support@gampi.co.
